[solved] Can't connect to Hismith Premium anymore

Intiface® Central Support
1

Hello, 10 minutes ago I was connected to my hismith in intiface central, everything was fine. I decided to change the name of the device from “HISMITH” because I didn’t want that showing up in Bluetooth. After changing the name, I couldn’t connect anymore, so I tried to change it back to “HISMITH” using their app, but I still can’t connect again. Now it says this:

9aa7ffe6700d2b4e980a487f58611659
9aa7ffe6700d2b4e980a487f586116592465×433 23.6 KB

Any idea why or how I can fix?

Edit: I see the device name should be “HISMITH” but for some reason it’s “\u{7}HISMITH”. I have no idea why this is the case, I’m guessing that’s causing it not to be recognized? I tried adding the name “\u{7}HISMITH” to the intiface config, but it seems to break the entire program (because of the forward slash)

Edit 2: Okay I figured it out. The problem seemed to be that I was using an iPhone to rename the hismith. For some reason using an iPhone adds “\u{7}” to any name you’re trying to set. I tried using an android and it was able to rename my device just fine.

2

Yeah we use device names to identify devices. Interesting that there’s that bug in the hismith app that adds that character though!

Soon we’ll have a way to add more search names for certain devices, in cases like this where you’d like to change the name.